questions about our products.
what is harmony® halvia?
Halvia is a name we specially came up with to label our high quality, premium-grade chia seeds. They are a result of our undeniable love and meticulous effort to produce clean, fresh and safe-to-eat chia seeds for everybody, including us.
After multiple stages of careful and precise cleaning, we guarantee that they are 99.99% impurity-free, fresh and safe to eat.
how is harmony® halvia different from other chia seeds?
We dare to call our Halvia the cleanest chia seeds ever, quite different from other chia seeds you can find in the market.
To begin with, we are very particular on our sources. By comparing seeds from growers all around the world annually, we secure the best grower based on the harvest on that particular year and hence, we are able to ensure that our Halvia comprises only potent, bioactive and highly nutritious chia seeds.
With our dual-stage cleaning process, Halvia boasts a purity level of 99.99% with the absence of contaminants and impurities such as insects, larvae, twigs, leaves and dust. They are meticulously and vigorously cleaned through careful stages of mechanical screening, winnowing and optical grading, all specially designed by our nutritionists throughout the years of handling chia seeds.
We believe that we are one of the very few manufacturers that handled the seeds in-house, in Malaysia. Unlike many others, our chia seeds are handled in our safe and sterile production area equipped with state-of-the-art machines. We have a team of well-trained and practiced professionals, fully clad in clean and lab-appropriate attire, to inspect the entire process of cleaning.
Producing clean, ready-to-eat and nutrient-rich chia seeds, in reality, involves a really long and tedious work behind, something that we never slack on. That is why we dare say Halvia is different; definitely more than just repacking into bags. You can trust us on that.
what is the origin of harmony® halvia?
You can bet on how selective and particular we are on our sources.
The raw chia seeds selected for Halvia are grown in high lands that boast really excellent growing conditions. With over 2,000 metres of altitude and extreme surrounding temperatures, the lands are blessed with exceptionally fertile soil and mineral rich water; promising a definite batch of potent, bioactive and nutrient rich seeds in return.
is harmony® halvia organic?
Yes. Halvia is 100% USDA and EU certified organic chia seeds.
Smile at your conscience and eat without the guilt, because Halvia is grown with the effort of conserving nature and wildlife. Halvia is completely free from synthetic pesticides and fertilisers, hence posing no risk of soil and water contamination.
100% natural, and definitely free from genetic engineering or modification.
is harmony® halvia halal?
We have yet to be certified Halal at the moment, but we are striving for full compliance with Malaysian Halalan-Toyyiban guidelines.
what are the serving suggestions for harmony® halvia?
Halvia is one of the most versatile superfood ever.
Since the seeds are almost tasteless, they are super easy to be incorporated in your daily diet. You can either sprinkle them into your salad, yoghurt, granola, or soak them in your favourite drink, or just plain water before consumption. You can even include them into your baked goods for a boost of Omega-3. We highly recommend letting the seeds gel up before consumption to maximise its nutritional profile!
2 to 3 servings per day or as recommended by your healthcare professional.
what are the health benefits of harmony® halvia?
We cannot tell you enough on how beneficial Halvia is to the modern society. Especially when our modern diet is killing us slowly, without us knowing.
Despite their tiny size, these seeds are incredibly powerful with their high nutritional profile. We believe that when consumed regularly, our Halvia chia seeds are more than capable in improving our:
- Cardiovascular health.
- Muscle energy and endurance.
- Digestion regularity and detoxification.
- Maintenance of healthy blood sugar levels.
- Hormone modulation.
- Skin complexion.
who can or should consume harmony® halvia?
Everyone, including the diabetics and plant-eaters!
After all, it only does good for your body so we highly recommend everyone, except for infants under 12 months of age, to consume them, most especially:
- Athletes or people with active lifestyle.
- People with gluten sensitivity.
- Women suffer from Premenstrual Syndrome (PMS).
- Pregnant and breastfeeding women.
- Diabetes patients.
- People suffering from malnutrition.
- People with weight management issues.
- People with cardiovascular problems such as blood pressure, cholesterol and heart problems.
- People with Irritable bowel syndrome (IBS).
how should i store harmony® halvia?
Nothing beats fresh, fragrant and contaminant-free chia seeds. We highly advise not to be negligence when it comes to storing Halvia, especially the refill pack of 1 kilogram.
Box of 16 x 15 grams:
Storage is pretty easy as the seeds are all sealed within durable individual sachets. We recommended storing the box in any cool and dry place, away from direct sunlight. Should you feel that the box might consume too much of your space, you can always opt for storing the sachets without it as long as it stored in the recommended area.
Bottle of 300 grams:
The seeds are stored inside a FDA approved, BPA-free and UV tolerant bottle protected by dual lids, outer and inner, for freshness and purity purposes. We strongly advice to always secure the inner lid before the outer lid, after every consumption to prevent contamination. It is wise to bear in mind that only clean and dry spoon should be used for extracting the seeds. We do not recommend storing a spoon inside the bottle of chia seeds, as it might risk contamination. Store the bottle in any cool and dry place, away from direct sunlight.
Refill pack of 1 kilogram:
Storing require a little more attention compared to the other forms of packaging for Halvia. A completely dry and air-tight sealed container is the best way to store the seeds. Typically, we would suggest brushing a wet piece of cloth over the surface of the tightly sealed bag to neutralise static electricity, before opening the bag. It is advisable to always keep the container sealed tight, and to use only clean and dry spoon for extraction. Similarly, we do not recommend storing a spoon inside the bottle of chia seeds, as it might risk contamination. Store the container in any cool and dry place, away from direct sunlight.
do i have to wash or cook harmony® halvia before consumption?
Not at all. Halvia is ready to be eaten raw, as it is.
In fact, we would never encourage cooking Halvia as you risk destroying the nutrients of the seeds with extreme heat. Halvia is guaranteed to be 99.99% free from impurities, so washing is not at all necessary.
can i add harmony® halvia into cooked foods or baked goods?
Yes, you most certainly can.
But we advise to add them after the food is off the stove or oven. However, adding Halvia into your dough or batter prior to baking them is a very common practice. Many would worry about the loss of nutrients through heating, but indirect heating such as baking is considerably safe.
can i presoak harmony® halvia?
It is always a good idea to allow the seeds gel up prior to eating them. Soaking Halvia in your favourite juice, milk, water or any liquid for a couple of minutes before consumption can maximise its nutritional profile.
However, you might need to be extra cautious when it comes soaking them, as there are risks of contamination. Soaking the seeds in a clean and sealed container would be better than exposing them, especially at room temperature. Though Halvia is consumed best when it is freshly soaked, you can always store the sealed container of soaked seeds inside the fridge to retain the freshness. You can store them inside the fridge for up to seven days.
is it possible to consume too much of harmony® halvia?
Though we sincerely think that it is quite impossible for someone to consume too much of Halvia due to the satiety it gives, there will not be any life-threatening or aggressive side effects.
However, do note that if you are taking any medications, it is highly advisable to consult your doctor prior to cosuming Halvia regularly.
why is harmony® halvia priced slightly higher?
We cannot deny that our price is not the lowest in the market, but we can guarantee that our price is one of the fairest, judging on how Halvia is cleaned, treated and packed.
Our persistence in importing the chia seeds directly from growers eliminates any unnecessary costs, ensuring us to control our price fairly. No hidden costs, no exploitation. Every dime you spent goes to the fundamental necessities; nothing extra.
are basil seeds (biji selasih) and harmony® halvia the same?
No, they are not.
Though the two seeds are from the same family, they are however, two different seeds with many significant differences in various aspects.
where can i purchase your products?
Right here from us!
Else, you can easily find us at other online platforms as well. We are also stocked at multiple offline retailers throughout the states and federal territories of Selangor, Kuala Lumpur, Kedah, Penang, and Perak.
about shipping and delivery.
where do you ship to?
We ship everywhere, except for the State of Israel.
do you offer free shipping?
Yes! We provide free shipping in Malaysia when you spend MYR 50 or more, regardless of the weight. Any purchase less than MYR 50 or will be subjected to a shipping fee, depending on the weight.
Our standard shipping rates are:
|Malaysia||South East Asia||Rest of World (*)|
|0.0 kg - 0.5 kg||MYR 10||MYR 50||MYR 180|
|0.6 kg - 2.0 kg||MYR 10||MYR 60||MYR 200|
|2.1 kg - 3.0 kg||MYR 10||MYR 80||MYR 220|
|3.1 kg - 5.0 kg||MYR 10||MYR 250||MYR 400|
|5.1 kg - 10.0 kg||MYR 20||MYR 250||MYR 400|
|10.1 kg - 20.0 kg||MYR 20||MYR 500||MYR 520|
|20.1 kg - 25.0 kg||MYR 20||MYR 500||MYR 520|
(*) Please note that we ship everywhere except for the State of Israel.
how long will it take for my purhcased goods to arrive?
For shipping addresses registered in West Malaysia, 1-4 working days. For shipping addresses registered in East Malaysia, 2-6 working days.
For international orders, time of arrival depends heavily on the local courier of the respective countries. We would suggest a rough estimated window of 10-15 working days, to be fair.
is it possible to track my goods?
Yes, you most certainly can. Once your package has left us, we will send you a shipping confirmation by email. You can easily track your package with the tracking number provided.
Or, if that is too much of a hassle, you can just leave the tracking to us. We watch your packages really closely, call to check on their status and act instantly as soon as we sense some hiccups, to make sure prevent any disappointment.
what if i am not home to receive my purchased goods?
You can always leave us a note to notfiy when is the best time for us to delivery your goods.
If the scheduled delivery failed to reach anyone, the courier will most likely attempt a second delivery on the very next day. However, if you have missed the package on the second attempt, you can always give us a ring to arrange a more convenient time and date for the redelivery. We will reschedule with the courier ourselves to make sure that your goods reach you timely.
what if my purchased goods are received in a bad condition?
Only in rare occasions should you come across flawed goods, as we are pretty stringent with our quality control, as well as on the local courier company selected.
However, if it does happen, it is highly advisable to reject the package on the spot. A replace will be dispatched immediately, once the flawed package is reverted back to us by the courier.
what if my purchased goods never arrive?
It is very unlikely for that to happen as we watch your packages closely like a hawk. In most cases, we will make sure to call the courier to indentify and resolve any hiccups first, before you get anxious about your missing goods.
However, if your purchased goods never found its way home to you, please do give us a call or drop an email straight to our Customer Service Officer's inbox. Demand for our immediate attention, and let us apologise and make it up to you by getting to the bottom of this problem as soon as possible.
And unlike many other unpleasant experiences, we assure you that you get all the updates that you deserve if events like this should ever happen. We guarantee that.
can i exchange the purchased goods?
Yes, you can. All defective or damaged items are replacable.
However, exchange of purchased goods is allowed only if you return them within 7 days upon receipt. If 7 days have gone by since the day of receipt, we unfortunately will not be able to offer you a refund or exchange.
No 23, Jalan Apollo U5/190,
Bandar Pinggiran Subang,
40150 Shah Alam,
Selangor Darul Ehsan,
Please refer to our return policy here.
can i change my shipping address after i have placed my order?
If you wish to change or ammend your shipping address, please drop us an email here as soon as possible.
For more help, you can always drop us a call at our customer helpline to demand an immediate attention.
can i cancel my order?
Yes, you can. Given that the cancellation is requested before your order has been fulfilled. We do not allow any cancellations after the parcel has been shipped.