Not at the moment, but we are working on expanding our list of physical retailers. Meanwhile, we encourage our consumers to shop online as our shipping is pretty efficient.

Yes, we do ship to Singapore. Enjoy free shipping on orders of RM1,000 and above. For orders below RM1,000, international shipping rates will apply – we encourage you to use our 15% first-purchase discount [HEYBUDDY] on the website to help offset the cost.

Shipping usually takes about 2-4 working days.

Here are the shipping costs for both domestic and international orders.

West Malaysia — Complimentary for orders RM150 and above, RM10 for orders below the stated amount.
East Malaysia — Complimentary for orders RM300 and above, RM30 for orders below the stated amount.
Singapore — Complimentary for orders RM1,000 and above. Calculated according to size and weight upon checkout otherwise.

For urgent orders or orders which need extra care, you may opt for express delivery. Orders will be arranged and delivered by hand via Grab Express or Lalamove for additional charges. Subject to availability. Applicable for shipping addresses within Klang Valley, Malaysia only. Kindly contact us for arrangements.

Here are the estimated duration for shipping.

West Malaysia — 1-3 working days.
East Malaysia — 2-4 working days.
Singapore — 2-4 working days.

For urgent orders or orders which need extra care, you may opt for express delivery. Orders will be arranged and delivered by hand via Grab Express or Lalamove for additional charges. Subject to availability. Applicable for shipping addresses within Klang Valley, Malaysia only. Kindly contact us for arrangements.

We cannot guarantee that we can make any changes or update on an already processed order, but we will be sure to help you out in any way that we can. Kindly reach out to us as soon as possible.

Yes, you may request for a cancellation and refund only if the order has not been fulfilled. Once you have received a fulfilment email (usually found under 'Promotions' section of your inbox), your order cannot be cancelled or refunded.

Our subscription allows you to replenish your stock automatically without having to worry about low inventory and shipment delays. Build your essentials now and have them sent to you every month, until you tell us not to. All for lesser $$$.

Step 1 — Select desired quantity (30 sachets is a good start), packaging format and frequency 'Monthly - Save $$$'.
Step 2 — Add to cart and checkout as usual. Your account will be created.
Step 3 — Log into your account, edit subscription details and delivery date for your next shipment if you wish.

Your first shipment will arrive a couple of days after your purchase. Subsequent shipments will arrive 30 days after each shipment by default. You can always pause or cancel your subscription; add or remove items from your subscription; make changes to your next shipment date; update your contact, shipping or payment details in your account.

Yes. You can pause or cancel your subscription anytime you wish. Just log into your account and continue from there. Changes to your subscription, next shipment date, your contact, shipping or payment details can also be made by accessing your account.

Yes, all our products are HALAL-compliant, manufactured in a HALAL-certified facility which deals with plant-based sources only. Some products are in the midst of pending approval from JAKIM.

100% proudly formulated and manufactured in Malaysia, using both locally sourced and imported raw materials.

All of our products are free of added sugar, hence suitable for diabetics. However, as some of our products do contain real fruits as ingredients, we do suggest consulting with your doctor before consumption.

Yes, all of them are. You may refer to the FAQ section on the product page for more details. 

Yes, all our products are suitable for children of 2 years old and above. You may refer the product page for more details. 

All of our products are free of allergens such as gluten, nut, soy, sesame, egg, dairy and other animal-based allergens. You may refer the product page for its list of ingredients. 

At least a month of regular, consistent consumption on a daily basis (no skipping!). Our products provide your body the right nutrition for it to perform self-healing, hence immediate results should not be expected. Duration varies from individuals, depending the condition of the body.

8 years offline, 3 years online.

We may not have the most competitive price point, but we guarantee that our price is one of the fairest, judging on the following aspects:

— The fact that we do not use extracted nutrients, which happen to be cheap.
— The time and effort spend to secure fresh foods as ingredients.
— The amount of R&D our lead nutritionist has conducted prior to formulation.
— The technology we use to replace the usage of preservatives.
— How pristine we keep our manufacturing facility.
— How stringent we are on our quality control.

No hidden costs, no exploitation. Every cent you spent goes to the fundamental necessities. Nothing extra.

Thank you for seeing values in our products, we appreciate it. If you would like to be a distributor, do contact Jersey, our Business Development Director at jersey@naturecare.life.

Yes, you may. Kindly give us a call at +60 3 7859 7617 to enquiry about the charges and availability.